Urgent Mental Health Support
Crisis Support
If you or someone else needs urgent mental health support, this page can help you find the right contact quickly.
If someone is in immediate danger or needs urgent medical help, call 999 straight away.
Emergency Support
If Someone is in Immediate Danger
If you believe someone is at immediate risk of serious harm, has seriously injured themselves, taken an overdose, or requires urgent medical attention, call 999 immediately.
Call 999
Emergency services should be contacted if there is an immediate risk to life, a serious injury, an overdose, or if urgent medical intervention is needed.
Attend A&E
If urgent medical help is needed, attend your nearest Accident and Emergency department. If possible, take somebody with you for support.
Not An Emergency?
If you need urgent mental health support but there is no immediate danger, SAFE Tameside, NHS 111 and Samaritans may be able to help.
If you are unsure whether something is an emergency, it is always better to seek help and advice rather than wait.
Local Crisis Support
SAFE Tameside
SAFE Tameside provides immediate, non-clinical emotional support for adults experiencing mental distress or crisis. The service offers a safe, welcoming space where you can talk through what is happening and access support in the moment.
Need Support Today?
SAFE Tameside offers face-to-face support for people experiencing emotional distress, mental health difficulties or crisis. You can attend whether you need support for yourself or are concerned about somebody else.
Monday to Friday
1:00pm – 8:00pm
Support is available from The Anthony Seddon Centre. The last walk-in or bookable appointment is 7:00pm.
Saturday
10:00am – 3:00pm
Delivered from Finding Rainbows Charity, 9 Fletcher Street, Ashton-under-Lyne, OL6 6BY.
No Referral Needed
You do not need a referral from your GP or another service to access SAFE Tameside.
Book or Walk In
Appointments are recommended where possible, but SAFE Tameside will always try to support walk-ins when capacity allows.
For You or Someone Else
You can contact SAFE Tameside for support whether you are experiencing distress yourself or are worried about somebody else.
You can talk as much or as little as you want. SAFE Tameside offers a calm, non-judgemental space where people are listened to and supported.
24/7 NHS Mental Health Support
NHS 111 Mental Health
If you need urgent mental health support but it is not a 999 emergency, NHS 111 can connect you to the right mental health services and advice, day or night.
Need Urgent Mental Health Support?
Call NHS 111 and select the mental health option. You can contact NHS 111 for yourself or if you are concerned about someone else.
Available 24/7
NHS 111 Mental Health is available 24 hours a day, 365 days a year, including weekends and bank holidays.
For Yourself or Others
You can contact NHS 111 if you are worried about your own mental health or concerned about somebody else.
Professional Advice
Mental health professionals can assess your situation and help you access the most appropriate support.
If you need urgent mental health support but there is no immediate danger to life, NHS 111 Mental Health is often the best place to start.
24/7 Listening Support
Samaritans
Samaritans are available 24 hours a day, 365 days a year, for anyone who needs someone to listen.
Talk to Someone Any Time
If you are struggling, feeling overwhelmed, or need someone to talk to, you can contact Samaritans for free, confidential listening support.
Free to Call
You can call Samaritans free from any phone on 116 123. The number will not appear on most phone bills.
You Do Not Have to Be Suicidal
You can contact Samaritans about anything that is troubling you. You do not have to be in crisis or at immediate risk to get in touch.
If you need someone to listen, Samaritans are there day or night. You can call 116 123 at any time.
Specialist Helplines
Other Places to Get Support
Different services can help in different ways. Click each option below to view contact details and visit their website.
Shout — 24/7 Text Support
Shout provides free, confidential text support across the UK. Text SHOUT to 85258 to speak with a trained volunteer by text.
CALM — Suicide Prevention Support
CALM offers support for anyone aged 18+ affected by suicide or suicidal thoughts. Their helpline is open 5pm to midnight every day.
Papyrus HOPELINE247 — Young Suicide Prevention
Papyrus HOPELINE247 supports young people experiencing thoughts of suicide, and anyone worried about a young person.
Mind — Mental Health Information and Signposting
Mind provides information about mental health problems, rights, services and support options. Their website also lists a range of mental health helplines.
If you are not sure which service is right, NHS 111 Mental Health, Samaritans or SAFE Tameside can help you think through your options.
TASFund Support
How We Can Help
The Anthony Seddon Fund provides mental health and wellbeing support within the community. While we are not an emergency or crisis service, we can help people access support, build connections and improve their wellbeing.
Need Support During Opening Hours?
Our team can provide information, signposting and support to help you access the most appropriate service for your needs. We can also help you connect with our wellbeing activities, peer support groups and Drop In support.
Drop In Support
A welcoming space where you can talk, connect with others and access support in a relaxed environment.
Groups & Activities
Peer support groups and wellbeing activities designed to help people build confidence, resilience and social connections.
SAFE Tameside
If you need immediate emotional support, SAFE Tameside provides dedicated crisis support outside of our usual services.
The Anthony Seddon Fund is not an emergency service. If you need urgent mental health support outside our opening hours, please contact NHS 111 Mental Health, SAFE Tameside, Samaritans or 999 in an emergency.
Supporting Someone Else
If You Are Worried About Someone
Supporting someone who is distressed or in crisis can feel frightening. You do not need to have all the answers; staying calm, listening and helping them access the right support can make a real difference.
If There Is Immediate Danger
If someone is at immediate risk of serious harm, has seriously injured themselves, taken an overdose, or needs urgent medical attention, call 999 straight away.
Stay With Them If Safe
If it is safe to do so, stay with the person or help them get to somewhere safer. Try not to leave them alone if you are worried they may harm themselves.
Listen Without Judgement
Give them space to talk and try to listen calmly. You do not need to fix everything; being present and taking them seriously can be very powerful.
Help Them Access Support
Offer to sit with them while they call NHS 111, Samaritans, SAFE Tameside or another support service. It can feel easier when someone is alongside them.
Tameside Carers Centre
Tameside Carers Centre supports unpaid carers in Tameside with information, advice, emotional support, benefits advice, signposting and help to access local support. Tameside Council describes the service as having Wellbeing Advisors who can provide tailored emotional support and advice.
TOG Mind Carers Support Service
TOG Mind’s Carers Support Service is for carers of adults with a diagnosed mental health problem, autism, or who are experiencing emotional distress. It can support carers with their own wellbeing and caring role.
Pennine Care Information for Carers, Family and Friends
Pennine Care provides information and resources for people who support someone using their services. This can include family members, friends and unpaid carers supporting someone with mental health needs, autism, learning disabilities, drug or alcohol difficulties, illness or disability.
You matter too. Supporting someone through a mental health crisis can be emotionally difficult, so it is important to access support for yourself as well.
Frequently Asked Questions
Questions About Crisis Support
Click each question below to view the answer.
What should I do if someone is in immediate danger?
Call 999 straight away if someone is at immediate risk of serious harm, has seriously injured themselves, taken an overdose, or needs urgent medical help.
Is The Anthony Seddon Fund a crisis service?
The Anthony Seddon Fund is not an emergency service. We provide mental health and wellbeing support, information and signposting, but urgent crisis support should be accessed through SAFE Tameside, NHS 111 Mental Health, Samaritans or 999 in an emergency.
What is NHS 111 Mental Health?
NHS 111 Mental Health is a 24/7 route for urgent mental health advice and support when it is not an immediate 999 emergency. Call 111 and select the mental health option.
Do I need an appointment for SAFE Tameside?
Appointments are recommended where possible, but SAFE Tameside will try to support walk-ins when capacity allows. You can call 0161 470 6104 to book or ask about availability.
Can I contact services for someone else?
Yes. You can contact services such as SAFE Tameside, NHS 111 Mental Health or Samaritans if you are worried about someone else and need advice about what to do.
What if I need support at night?
Samaritans and NHS 111 Mental Health are available 24 hours a day. If you are in immediate danger or need urgent medical help, call 999.
What if I am under 18?
If you are under 18 and need urgent support, you can contact NHS 111 Mental Health, speak to a trusted adult, contact Papyrus HOPELINE247, or call 999 if there is immediate danger.
What if I am not sure which service to contact?
If you are unsure, NHS 111 Mental Health, Samaritans or SAFE Tameside can help you think through your options. If there is any immediate danger, call 999.
Need Help Now?
Support Is Available
Whether you need urgent support for yourself or are worried about someone else, there are services available to help. You do not have to face things alone.
If someone is in immediate danger, call 999. f you need urgent mental health support but there is no immediate danger, contact NHS 111 Mental Health, SAFE Tameside or Samaritans.