About Us

Our Impact

A conversation, a shared activity or a familiar face can mean a great deal when someone is struggling. Through attendance figures, feedback and people’s own experiences, we explore what TASFund’s support means to our community.

People at a TASFund drop-in session, talking and spending time together in a welcoming community space.

Impact at a Glance

Our Latest Quarter

A snapshot of people accessing our scheduled support services, groups and activities during the first quarter of our current reporting year.

Q1: July–September 2026

2,063

Recorded Attendances

Including repeat visits

486

Individual Attendees

Counted once across the quarter

276

Sessions Delivered

Scheduled sessions recorded as completed

What These Figures Cover

Figures cover recorded scheduled services, including SAFE Tameside. Individual attendees are identified through matched participant records. Reception interactions, outreach and wider community engagement are outside this snapshot.

Our work also reaches beyond scheduled sessions through volunteering, partnerships, awareness activities and conversations in the wider community. These quarterly figures tell one part of that story.

Our Annual Picture · 2025/26

A Year of Support and Community Connection

Looking across a full year helps show the ongoing role TASFund plays in people’s lives, from regular groups and activities to support during difficult times.

8,436

Customer Visits

2025/26

7,600

Service Contacts

2025/26

768

Group & Activity Sessions

2025/26

904

SAFE Tameside Contacts

2025/26

Visits and contacts include repeat use of our support and do not represent unique individuals. These measures may overlap and should not be added together. Annual figures and the latest quarterly snapshot cover different reporting periods.

Beyond the Centre Doors

Our wider work includes community events, awareness activities and conversations with people who may never attend a scheduled session. These opportunities help introduce TASFund, share information about support and encourage people to talk about mental health.

Volunteers and partner organisations help make these connections possible. Alongside the support delivered at the Centre, their contribution is an important part of understanding TASFund’s place in the wider community.

Building a Clearer Picture of Our Reach

From 2026/27, improvements to our attendance monitoring have enabled us to identify individual attendees across recorded services, alongside the number of attendances. This helps us distinguish the number of people accessing support from the ongoing, repeated use of our services.

Our 2025/26 figures currently report visits and contacts rather than unique individuals. We plan to apply the improved approach retrospectively to those records, where sufficient information is available, and publish an annual individual-attendee figure once the work has been completed and checked.

How We Support Our Community · 2025/26

Different Ways to Find Support and Connection

Between July 2025 and June 2026, we recorded 7,600 contacts and attendances across the services below. From a conversation at our Drop-In to a shared activity or support during a crisis, people connect with TASFund in different ways.

4,331

Drop-In Contacts

A listening ear, a friendly welcome and time with others. Our open-access Drop-In offers peer support without an appointment.

1,111

Creative Attendances

Shared interests offer a way to connect, try something new and express yourself through creative activities.

904

SAFE Tameside Contacts

Community-based support for emotional distress or mental health crisis, delivered in partnership from our Centre.

719

Peer Support Group Attendances

Groups bring together people with shared or similar experiences, creating space to listen, talk and support one another.

535

Holistic Attendances

Complementary wellbeing activities offer time for relaxation, self-care and a pause from everyday pressures.

Figures cover July 2025 to June 2026 and count recorded contacts and attendances, rather than unique individuals. People may attend regularly or use several services. This breakdown forms part of the annual picture above; it is not an additional total.

What People Tell Us They Value

Feedback helps us understand what matters within these everyday encounters; feeling listened to, finding people who understand and having opportunities to connect with others.

Emotional Support
Peer Connection
Confidence
Understanding
Accessible Support
Supportive Relationships

Community Impact

A Place to Connect and Belong

People playing guitars and sharing music during a session at The Anthony Seddon Fund.
Shared interests offer another way to connect.

People tell us that feeling welcome and accepted matters. At TASFund, relationships can develop through spending time together, sharing experiences and meeting others who understand something of what you are going through.

That connection often starts with an ordinary moment: a brew and a conversation, joining a group for the first time or sharing a love of music. A familiar place and a friendly face can help make taking part feel more comfortable.

Feedback from our community describes feeling less alone, growing in confidence and building supportive relationships. For some people, that connection also leads to trying new activities or sharing their own time and experience as a volunteer.

Sometimes the first thing that matters is knowing there is somewhere you feel welcome.

In Their Own Words

The People Behind the Numbers

People’s own words bring another perspective to our attendance figures. These individual experiences describe what finding support, enjoyment and connection at TASFund has meant to them.

Peer Support

“BEST PLACE EVER!”

A sense of welcome can make a lasting impression. Feedback about our groups describes the value of meeting others who understand and having somewhere people feel comfortable returning to.

Activities

“The guitar session was the best therapy I’ve ever had.”

Shared interests can offer a way to connect and enjoy time with others. This participant’s words describe their personal experience of a music activity within our non-clinical wellbeing programme.

Longer-Term Impact

“My life has changed because of this group.”

For some people, a first visit grows into an ongoing source of support. Feedback describes stronger relationships, renewed confidence and, for some, opportunities to support others through volunteering.

Listening includes learning what we could do better. Feedback helps us recognise what people value and where our support needs to improve.

Powered by Volunteers

The People Who Make TASFund Possible

A friendly welcome, a listening ear or time spent helping behind the scenes; our volunteers bring kindness, skills and experience to everyday life at TASFund.

28

Active Volunteers

2,913.5

Volunteer Hours Recorded

July 2025–June 2026

828.5

Volunteer Hours Recorded

Q1: July–September 2026

13+

Years of Volunteer Involvement

Our longest-serving volunteers

Q1 hours are calculated from recorded volunteer numbers and session lengths for eligible completed sessions, excluding SAFE Tameside and reception. They do not capture every aspect of volunteering across the charity. The annual and quarterly totals cover separate periods. Longest volunteer involvement includes the early fundraising period before formal charity registration in July 2014.

TASFund volunteers and customers gathered at a festive community event.
Celebrating time together as part of the TASFund community.

Experience, Commitment and Community

Volunteers contribute across our Drop-In, peer support groups and activities, as well as helping at events, supporting fundraising, welcoming people and assisting with the practical running of the Centre.

They bring different strengths and perspectives, including lived experience of mental health difficulties. Some have been involved since the earliest fundraising days; others bring new ideas and experiences to our growing community.

Volunteering can offer opportunities to connect, share skills and take on a meaningful role. For some people, it also becomes a way to support others after receiving support themselves.

Behind every recorded hour is someone giving their time to help others feel welcome, understood and supported.

Recognition & Growth

Recognising Our Community, Supporting Our Future

Awards recognise the contribution of the people behind TASFund, while funding helps us develop our work. These milestones reflect the shared commitment of volunteers, staff, trustees, supporters and funding partners.

2021

The Queen’s Award for Voluntary Service

TASFund received The Queen’s Award for Voluntary Service, recognising the outstanding contribution of our volunteers to the community. It was a proud moment for everyone who had helped the charity grow.

2023

Tameside Charity of the Year

Being named Charity of the Year at the Tameside Business Awards celebrated our contribution within the borough and the people whose time, care and commitment make our work possible.

2024

The National Lottery Community Fund

A £400,000 five-year grant supports us to strengthen the organisation, develop community involvement and build greater sustainability, helping us plan beyond immediate needs.

As TASFund grows, our purpose remains the same; compassionate, community-based mental health support shaped by the people we serve.

Looking Forward

Building on What Works

Our priority is to protect what people value about TASFund while continuing to learn and improve. That means listening to our community, supporting the people who deliver our work and planning for services that can be sustained.

Listening and Responding

Keep lived experience and community feedback central to decisions about our support and how it develops.

Supporting Our People

Develop the skills, confidence and support available to our volunteers and staff so they can continue helping others.

Planning for the Future

Build sustainable services and strong partnerships, helping us respond to local needs while caring for the organisation behind the support.

Understanding Our Impact More Clearly

We are improving how we record attendance and understand our reach, including identifying individual attendees across services. Alongside feedback and personal experiences, this will help us recognise gaps, understand patterns of use and make better-informed decisions about our work.

Help Us Continue Making a Difference

Whether you’re looking for support, sharing your time or helping fund our work, there is a place for you in the TASFund community.