About Us
Our Impact
A conversation, a shared activity or a familiar face can mean a great deal when someone is struggling. Through attendance figures, feedback and people’s own experiences, we explore what TASFund’s support means to our community.

Impact at a Glance
Our Latest Quarter
A snapshot of people accessing our scheduled support services, groups and activities during the first quarter of our current reporting year.
Q1: July–September 2026
2,063
Recorded Attendances
Including repeat visits
486
Individual Attendees
Counted once across the quarter
276
Sessions Delivered
Scheduled sessions recorded as completed
What These Figures Cover
Figures cover recorded scheduled services, including SAFE Tameside. Individual attendees are identified through matched participant records. Reception interactions, outreach and wider community engagement are outside this snapshot.
Our work also reaches beyond scheduled sessions through volunteering, partnerships, awareness activities and conversations in the wider community. These quarterly figures tell one part of that story.
Our Annual Picture · 2025/26
A Year of Support and Community Connection
Looking across a full year helps show the ongoing role TASFund plays in people’s lives, from regular groups and activities to support during difficult times.
8,436
Customer Visits
2025/26
7,600
Service Contacts
2025/26
768
Group & Activity Sessions
2025/26
904
SAFE Tameside Contacts
2025/26
Visits and contacts include repeat use of our support and do not represent unique individuals. These measures may overlap and should not be added together. Annual figures and the latest quarterly snapshot cover different reporting periods.
Beyond the Centre Doors
Our wider work includes community events, awareness activities and conversations with people who may never attend a scheduled session. These opportunities help introduce TASFund, share information about support and encourage people to talk about mental health.
Volunteers and partner organisations help make these connections possible. Alongside the support delivered at the Centre, their contribution is an important part of understanding TASFund’s place in the wider community.
Building a Clearer Picture of Our Reach
From 2026/27, improvements to our attendance monitoring have enabled us to identify individual attendees across recorded services, alongside the number of attendances. This helps us distinguish the number of people accessing support from the ongoing, repeated use of our services.
Our 2025/26 figures currently report visits and contacts rather than unique individuals. We plan to apply the improved approach retrospectively to those records, where sufficient information is available, and publish an annual individual-attendee figure once the work has been completed and checked.
How We Support Our Community · 2025/26
Different Ways to Find Support and Connection
Between July 2025 and June 2026, we recorded 7,600 contacts and attendances across the services below. From a conversation at our Drop-In to a shared activity or support during a crisis, people connect with TASFund in different ways.
4,331
Drop-In Contacts
A listening ear, a friendly welcome and time with others. Our open-access Drop-In offers peer support without an appointment.
1,111
Creative Attendances
Shared interests offer a way to connect, try something new and express yourself through creative activities.
904
SAFE Tameside Contacts
Community-based support for emotional distress or mental health crisis, delivered in partnership from our Centre.
719
Peer Support Group Attendances
Groups bring together people with shared or similar experiences, creating space to listen, talk and support one another.
535
Holistic Attendances
Complementary wellbeing activities offer time for relaxation, self-care and a pause from everyday pressures.
Figures cover July 2025 to June 2026 and count recorded contacts and attendances, rather than unique individuals. People may attend regularly or use several services. This breakdown forms part of the annual picture above; it is not an additional total.
What People Tell Us They Value
Feedback helps us understand what matters within these everyday encounters; feeling listened to, finding people who understand and having opportunities to connect with others.
Community Impact
A Place to Connect and Belong

People tell us that feeling welcome and accepted matters. At TASFund, relationships can develop through spending time together, sharing experiences and meeting others who understand something of what you are going through.
That connection often starts with an ordinary moment: a brew and a conversation, joining a group for the first time or sharing a love of music. A familiar place and a friendly face can help make taking part feel more comfortable.
Feedback from our community describes feeling less alone, growing in confidence and building supportive relationships. For some people, that connection also leads to trying new activities or sharing their own time and experience as a volunteer.
Sometimes the first thing that matters is knowing there is somewhere you feel welcome.
In Their Own Words
The People Behind the Numbers
People’s own words bring another perspective to our attendance figures. These individual experiences describe what finding support, enjoyment and connection at TASFund has meant to them.
Peer Support
“BEST PLACE EVER!”
A sense of welcome can make a lasting impression. Feedback about our groups describes the value of meeting others who understand and having somewhere people feel comfortable returning to.
Activities
“The guitar session was the best therapy I’ve ever had.”
Shared interests can offer a way to connect and enjoy time with others. This participant’s words describe their personal experience of a music activity within our non-clinical wellbeing programme.
Longer-Term Impact
“My life has changed because of this group.”
For some people, a first visit grows into an ongoing source of support. Feedback describes stronger relationships, renewed confidence and, for some, opportunities to support others through volunteering.
Listening includes learning what we could do better. Feedback helps us recognise what people value and where our support needs to improve.
Powered by Volunteers
The People Who Make TASFund Possible
A friendly welcome, a listening ear or time spent helping behind the scenes; our volunteers bring kindness, skills and experience to everyday life at TASFund.
28
Active Volunteers
2,913.5
Volunteer Hours Recorded
July 2025–June 2026
828.5
Volunteer Hours Recorded
Q1: July–September 2026
13+
Years of Volunteer Involvement
Our longest-serving volunteers
Q1 hours are calculated from recorded volunteer numbers and session lengths for eligible completed sessions, excluding SAFE Tameside and reception. They do not capture every aspect of volunteering across the charity. The annual and quarterly totals cover separate periods. Longest volunteer involvement includes the early fundraising period before formal charity registration in July 2014.

Experience, Commitment and Community
Volunteers contribute across our Drop-In, peer support groups and activities, as well as helping at events, supporting fundraising, welcoming people and assisting with the practical running of the Centre.
They bring different strengths and perspectives, including lived experience of mental health difficulties. Some have been involved since the earliest fundraising days; others bring new ideas and experiences to our growing community.
Volunteering can offer opportunities to connect, share skills and take on a meaningful role. For some people, it also becomes a way to support others after receiving support themselves.
Behind every recorded hour is someone giving their time to help others feel welcome, understood and supported.
Recognition & Growth
Recognising Our Community, Supporting Our Future
Awards recognise the contribution of the people behind TASFund, while funding helps us develop our work. These milestones reflect the shared commitment of volunteers, staff, trustees, supporters and funding partners.
2021
The Queen’s Award for Voluntary Service
TASFund received The Queen’s Award for Voluntary Service, recognising the outstanding contribution of our volunteers to the community. It was a proud moment for everyone who had helped the charity grow.
2023
Tameside Charity of the Year
Being named Charity of the Year at the Tameside Business Awards celebrated our contribution within the borough and the people whose time, care and commitment make our work possible.
2024
The National Lottery Community Fund
A £400,000 five-year grant supports us to strengthen the organisation, develop community involvement and build greater sustainability, helping us plan beyond immediate needs.
As TASFund grows, our purpose remains the same; compassionate, community-based mental health support shaped by the people we serve.
Looking Forward
Building on What Works
Our priority is to protect what people value about TASFund while continuing to learn and improve. That means listening to our community, supporting the people who deliver our work and planning for services that can be sustained.
Listening and Responding
Keep lived experience and community feedback central to decisions about our support and how it develops.
Supporting Our People
Develop the skills, confidence and support available to our volunteers and staff so they can continue helping others.
Planning for the Future
Build sustainable services and strong partnerships, helping us respond to local needs while caring for the organisation behind the support.
Understanding Our Impact More Clearly
We are improving how we record attendance and understand our reach, including identifying individual attendees across services. Alongside feedback and personal experiences, this will help us recognise gaps, understand patterns of use and make better-informed decisions about our work.
Help Us Continue Making a Difference
Whether you’re looking for support, sharing your time or helping fund our work, there is a place for you in the TASFund community.